Services to benefit community residents and help meet their health care needs.

Southwest General continues to place residents of our region first and provides many services to help assure that their health needs are met with dignity, professionalism and compassion. These programs include:

• Community Emergency Medical Services (EMS): Emergency medical services at IX Center Functions, fairs and other community events.
• Community Nurse Program:  Community health screenings and education programs in convenient neighborhood locations, such as recreation and senior centers, libraries and local meeting places. 
• Community Outreach:  Non-medical services to the homebound, frail elderly.
• EMS Education Program: Initial certification for Basic Emergency Medical Technicians (EMTs) and continuing education for pre-hospital care providers (paramedics, EMTs and 911 dispatchers), including educational requirements to maintain certifi cation for the state of Ohio. Programs are provided at both the Health Center and local fire stations 
• EMS Medical Control: Emergency Medical Technicians must function under the direction of a medical director/physician. They follow written patient care protocols and “act” for the physician in the fi eld. Southwest General provides medical control for the following departments:

Berea Fire
Brookpark Fire
Brunswick Fire
Brunswick Hills Twp. Fire
Cleveland Hopkins Int’l Airport
Columbia Twp. Fire
Middleburg Hts. Fire
NASA Glenn Research Center at Lewis Field
Hinckley Twp. Fire
Strongsville Fire
Olmsted Falls Fire

• Gatekeeper Program: Trains community workers who are in contact with older adults to identify at-risk elderly and call the Gatekeeper Offi ce to make a referral. Upon referral, an in-home evaluation is performed by a registered nurse and social worker. A plan of care is then developed with patient input, services are coordinated, and patients receive follow-up care and assistance. 
• Geriatric Assessment/Elder Evaluation Program. An outpatient, consultative, hospital-based, comprehensive geriatric assessment to determine care or services needed.
• Health Connection.  Physician referral and health information phone service staffed by a registered nurse.
• Medication Disposal Program: A program to help residents of the Health Center's taxing district safely dispose of unused medications.
• Neighborhood Care Center: A health clinic designed to strengthen the quality of life by providing primary health care services at no cost for qualified residents of the Health Center’s taxing district. .
• School Health Program: A program that provides school nurses for the Berea City School District. Nurses provide basic fi rst aid, medication assistance, control of communicable diseases and state-mandated health screenings. 
• Sponsorships/Donations: Southwest General proudly supports United Way, the American Heart Association, Susan G. Komen for the Cure® and many other local and national organizations involved in community health and wellness activities. 
• Van Transportation: Free van transportation for residents in Southwest General’s taxing district who are unable to provide their own transportation to doctor appointments, tests and other clinical services at Southwest General. 

We Look Forward to Helping You.

For more information about Southwest General’s Community Benefit Programs servicing the Greater Cleveland area, call 440-816-5050.