Southwest General Hospital

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Southwest Lifeline

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A personal emergency response system for help when you need it

Southwest General's personal emergency response system subscription service, called Lifeline, is for people who are chronically ill, disabled, elderly or who live alone and want the assurance of emergency help, 24 hours a day, 365 days a year. The subscriber wears a small button that, when pressed, sends a call to the Emergency Response Center, which is open 24 hours a day and will send for help when necessary.

Helping You Live More Independently

Designed for persons who are chronically ill, disabled, and elderly or who live alone and may be concerned about maintaining their independence, South General’s Lifeline is a service that can help you:

  • Continue to live in the comfort of your own home
  • Get prompt caring assistance any time you need it
  • Increase your peace of mind for you and your family

Every Second Counts

When you experience a fall, medical issue, or other emergency, every second counts. 

If you are alone, delayed medical care can jeopardize your recovery and your independence. Southwest General’s Lifeline, provided by Philips, is a leader in medical alert services and features state-of-the-art communications technology to get you the help you need when you need it.

A Trusted Medical Alert Service

Lifeline is trusted by thousands of hospitals worldwide and is recommended by over 65,000 health care professionals.  It has helped provide more than six million people with the peace of mind and confidence to help maintain independent living. The Lifeline service provides fast access to highly trained, caring response associates 24 hours a day, 365 days a year.

We Look Forward to Helping

For information about Southwest General’s Lifeline Service, including subscription rates, or to schedule an appointment, please call 440-816-4582 or email

The Southwest General Lifeline can be reached at 800-242-1306 Ext. 4523. 

How Can We Help You?

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