Southwest General Hospital

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Parking & Arrival

With convenience and security in mind.

parking signValet Parking, Van Transportation Program and Emergency Drop-Off are part of Southwest General’s commitment to helping patients get to and receive their care with convenience and security. 

Van Transportation Program

For those who are unable to provide their own transportation to and from Southwest General medical facilities, the hospital offers convenient curb-to-curb transportation service, which is available to residents from Southwest General's primary service area, including:

  • Berea
  • Brook Park
  • Brunswick
  • Columbia Township
  • Middleburg Heights
  • Olmsted Falls
  • Strongsville


Transportation times are Monday-Friday, 9 a.m.-4 p.m. For more information, call 440-816-4046 or email lharsch@swgeneral.com.

Valet Parking Service

Those needing to drop off patients at the Emergency Room (ER) entrance and accompany them into the hospital can have Protection Services (Security) officers park their vehicle for them. The car will be parked in the ER parking lot or an adjacent visitor lot. This service is available 24 hours a day, seven days a week.

Southwest General also offers other patients and visitors a valet parking service. The service is operated by ParkMed, a company that specializes in valet parking for health care facilities. The service is offered Monday through Friday at the following locations:

  • Buildings A & B: (Outpatient Services entrance) 8 a.m.-6:30 p.m.
  • Building C (south entrance): 8 a.m.-4:30 p.m.


The fee for valet service is $3 per car and $2 for anyone with a handicap placard; no charge for any ER patients or expectant mothers. For more information, call Southwest General’s Protection Services Department at
440-816-8884.

Emergency Room Drop-Off

Those needing to drop off patients at the Emergency Room (ER) and accompany them into the hospital can obtain assistance from Protection Services at the ER entrance.

Protection Services Officers will park cars either in the ER parking lot or at an adjacent visitor lot. Service is available 24 hours a day, seven days a week.

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