Southwest General Hospital

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Commercial Insurance Policies

Southwest General Health Center will bill most commercial insurance companies.

To receive full benefits, some insurance providers require patients to receive services with "in-network" or "participating provider" hospitals and physicians. Call your insurance provider to check its requirements and to make sure that Southwest General Health Center is in the network.

Southwest General Health Center will post the appropriate adjustment based on our contractual agreement. If the amount we bill you does not match the amount shown on your Explanation of Benefits (EOB) from your health plan company, please call us at the number on your bill. In some cases, companies take discounts for which there is no contractual agreement. In these cases, we must look to you for payment or resolution with your health plan.

Southwest General Health Center will make every effort to obtain payment on the account from your health plan, but we may need your assistance to resolve any concerns. Contacting your health plan and encouraging them to pay will help you avoid receiving a bill for services from the health center that should be paid by the health plan.