Southwest General Hospital

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Behavioral Health

SGMG Behavioral Health

Southwest General Medical Group, Inc. - Behavioral Health provides assessment, counseling, crisis intervention and self-help services. Our experienced, board-certified psychiatrists work with adult and geriatric patients to help them deal with mental health or chemical dependency issues and life-changing events (such as the loss of a loved one or divorce).

We provide individual and family-counseling services for a variety of issues including, but not limited to:

  • ADHD
  • Anxiety Disorders
  • Behavior Issues
  • Career/Job problems
  • Depression/ Postpartum Depression
  • Family/Relationship Problems
  • Grief / Loss issues
  • Mood Disorders
  • Psychosis
  • Stress/Anxiety
  • Substance Abuse
  • Thought Disorders

We believe that all patients deserve to receive the highest quality care with compassion, dignity and respect, and we strive to foster growth and development that will improve their quality of life.

For New Patients:

Welcome to our practice. As a new patient, there are forms that need to be filled out to assist our office staff in making sure that we have the correct information necessary to bill your insurance and provide you with quality care. We have included these forms on this page on the right.

Please fill out all the forms completely. The day of your appointment please bring your completed forms, driver’s license or another form of a picture ID, your insurance card and your copy. We collect copay’s at each visit. If you do not have insurance you will be expected to pay at the time of service. We accept check, cash or credit card.

We will call you the day prior to your appointment to remind you of your appointment. If you need to cancel or rescheduled we need a 48 hour notice.

Once again, welcome to our practice. We look forward to providing you with quality care.

Phone Calls

Phone calls are accepted Monday through Friday, 9 a.m. - 4:30 p.m. The office phone number is 440-816-5790. If you need to speak with a physician after hours, call our office number and leave a message with the answering service. The doctor will return your call as soon as possible. If you have an emergency, please go the closest Emergency Room or call 911!

Appointment Scheduling

Appointments are available Monday through Friday, 9 - 4:30 p.m. Call the office at 440-816-5790 to schedule an appointment. Some same-day appointments may be available. Evening hours for counseling are available for established patients.

If you need to cancel or reschedule an appointment, we require 24-hour notice so that we can use the time to accommodate other patients. Otherwise, we will need to bill you for the appointment time.

Prescriptions and Refills

Prescription renewal requests may be made by either the patient or the pharmacist. Please fax renewal requests to our office at 440-816-5806. Although same-day renewals are available, we request at least one-day’s notice for prescription refills so that we can be sure to accommodate the needs of our patients.

The following information will be needed for the prescription request/refill:

  • Name of medication
  • Strength of medication
  • How often medication is to be taken
  • Quantity needed (30 day or 90 day)
  • Pharmacy phone number
  • Pharmacy fax number (if you are requesting that the Rx be faxed into pharmacy)
  • Phone number where the patient can be reached, in case we need to contact the patient that day
  • Test Results

Once your physician has received and reviewed your test results, we will contact you by phone with the results or share them with you at your next appointment. If you have questions about your test results, please contact our office. The doctor will answer your questions via telephone.

Forms and Policies

View our Privacy Policy as well as other office Forms and Policies in the "Forms" section to the right.

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Office Location

18051 Jefferson Park, #106
Middleburg Heights, OH 44130
Phone: 440-816-5790
Fax: 440-816-5806
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Our Physicians

Neera Gupta, MD
Thomas Thysseril, MD
David Fox, MD
Daniel Polster, MD

Social Workers

Jeffrey Riskin, LISW-S
Cynthia Toncler, LISW-S

Office Hours

Our offices are open
Monday through Friday,
9 a.m. - 4:30 p.m.