Southwest General Hospital

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Achievements & Recognition

Quality Celebration

Great care is happening at Southwest General, and we are receiving national recognition for it!  Southwest General has excellent physicians and staff, allowing us to provide the personalized care that you deserve, as well as clinical outcomes that have ranked us among the best in the nation.  Following is a list of our recognitions.


Southwest General earned the highest overall rating in Consumer Reports’ evaluation of how patients fare during their hospital stay for surgery. Southwest General was one of only two Northeast Ohio hospitals to receive top marks.

The Consumer Reports’ ratings combined results of 27 categories of scheduled surgeries into an overall surgery rating, and also developed individual ratings for five procedures—back surgery, hip replacement, knee replacement, angioplasty and carotid artery surgery. 

“The Consumer Reports’ rating further solidifies that as a community hospital Southwest General is providing excellent quality surgical services,” said Thomas A. Selden, president and chief executive officer, Southwest General.  “Our patients should feel confident knowing that we can provide the same, if not better, quality of surgical care in a community setting than you would find anywhere in Northeast Ohio.”

The surgery ratings were based on an analysis of billing claims that hospitals submitted to Medicare for patients 65 and older from 2009 to 2011, and covered 2,463 U.S. hospitals. The ratings were based on the percentage of a hospital’s Medicare patients who died in the hospital or stayed longer than expected for their procedure. Research shows that increased mortality and longer hospital stays correlate with higher surgical complications.

In addition to the hospital’s high marks for surgical services overall, Southwest General received the highest rating for knee replacement surgery. Southwest General has been recognized for the hospital’s award-winning Orthopedic Joint Center, which offers patients shorter hospital stays and more rapid recovery for knee and hip replacement surgery.

For more information, visit Consumer Reports.



Healthgrades, a national hospital ratings organization, evaluates hospitals on clinical outcomes: risk-adjusted mortality and in-hospital complications. Analysis is based on approximately 40 million Medicare discharges for the most recent three-year time period available. The data measures 27 procedures and diagnoses across 14 service lines and risk-adjusts for each patient’s extenuating conditions. Hospitals receive ratings for how well they perform above or below the predicted average    for each of the procedures and diagnoses. Additionally, hospitals are recognized for superior outcomes for specialty excellence, clinical excellence and patient safety. Hospital performance is reviewed annually. For more information, visit

Emergency Medicine Excellence Award
Southwest General has received HealthGrades' Emergency Medicine Excellence Award for three consecutive years. The award measures the effectiveness of a hospital’s teamwork and its ability to diagnose, triage and provide timely care to patients. HealthGrades studied data from 4,783 hospitals nationwide, and Southwest General was among 263 hospitals to receive the award, placing it in the top 5 percent nationally.   



The Joint Commission is the leader in accreditation and certification of health care organizations.  For more information, visit

Southwest General is a Joint Commission-accredited facility and has been awarded the following certifications:

Primary Stroke Center
The JC's Certificate of Distinction for Primary Stroke Centers recognizes centers that make exceptional efforts to foster better outcomes for stroke care. 

Heart Failure Certification
The JC's disease-specific certification recognizes exceptional efforts to foster better outcomes for heart failure patients. 

More information about the benefits of certification.



Collectively, the Blue Cross and Blue Shield System provides health care coverage for more than 100 million people, or one-in-three Americans. Blue Distinction® is a designation awarded by Blue Cross and Blue Shield to medical facilities demonstrating expertise in delivering quality health care. The designation is based on rigorous, evidence-based, objective selection criteria established with input from expert physicians and medical organizations. The goal of the Blue Distinction program is to help consumers find quality specialty care on a consistent basis, while enabling and encouraging health care professionals to improve the overall quality and delivery of care nationwide. 

Blue Distinction Center for Cardiac Care
Southwest General has been recognized as a Blue Distinction Center for Cardiac Care®.  Facilities with this recognition have demonstrated a commitment to quality care, resulting in better overall outcomes for cardiac patients. Each facility meets stringent clinical criteria, developed in collaboration with expert physicians' and medical organizations' recommendations, including the American College of Cardiology (ACC) and the Society of Thoracic Surgeons (STS), and is subject to periodic reevaluation as criteria continue to evolve. 

Blue Distinction Center for Knee and Hip Replacement
Southwest General's Orthopedic Joint Center has been recognized as a Blue Distinction Center for Knee and Hip Replacement, reflecting its demonstrated commitment to providing quality care and better overall outcomes for knee and hip replacement surgery. 



The UnitedHealth Premium Specialty Center Designation identifies facilities that meet specific program criteria and recognizes them for their commitment to quality health care. The program is designed to help consumers make more informed choices in selecting facilities that are designated for providing quality and cost-efficient care.

UnitedHealth Premium Total Joint Specialty Center
The Orthopedic Joint Center at Southwest General has been named a UnitedHealth Premium Total Joint Specialty Center in recognition of its commitment to quality health care and cost-efficient delivery of care.  

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