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Testing and Other Resources

If you are concerned that you may have COVID-19:

  • If you have severe shortness of breath or other symptoms that you feel warrant emergency treatment, please seek care at the closest Emergency Department (ED) or call 9-1-1.
  • If you have symptoms such as fever, cough or shortness of breath, and if you have been in contact with someone who has tested positive for the COVID-19 virus, contact your doctor. Additionally, you should home quarantine–stay at home, avoid public areas, and stay away from others. Seek further medical attention, call your doctor or go to the closest ED if your symptoms worsen or if you have a fever greater than 100.4° or acute respiratory illness such as severe shortness of breath or difficulty breathing.

If you are looking for COVID-19 testing:

Southwest General's Main Campus and Brunswick Emergency Departments DO NOT offer rapid COVID-19 testing.

The Emergency Departments treat those in need of critical care–such as those with chest pain, difficulty breathing, severe headache or head trauma, stroke, severe bleeding and other potentially life-threatening illnesses or injuries. For information on rapid Covid-19 testing in Ohio visit: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/resources/general-resources/rapid-covid-19-test

How to Get COVID-19 Testing at Southwest General

Southwest General offers only viral (diagnostic) testing for COVID-19. Viral testing checks samples from your respiratory system–such as a swab from the inside of your nose–to see if you are currently infected with SARS-CoV-2, the virus that causes COVID-19.

  • All testing is done at Southwest General’s Main Campus, in Middleburg Heights
  • If you would like to be tested at Southwest General, you will need a physician’s prescription

If You Have a Primary Care Provider:

  • Contact your primary care provider. Your provider can evaluate your symptoms to determine if COVID-19 testing is appropriate and, if so, provide you with an order (prescription) for testing.
  • Fax the order (prescription) for testing from your provider to Southwest General: 440-816-5287.

If You Do Not Have a Primary Care Provider:

  • If you do not have a primary care provider, contact the Southwest General Health & Wellness Clinic at 440-816-2893 (select option 2). Hours of operation for the Health & Wellness Clinic are 7:30 a.m.-4 p.m., Monday-Friday
  • A provider from the Health & Wellness Clinic will evaluate your symptoms and, if appropriate, place a COVID-19 testing order for you in the Southwest General system.

Once your testing order has been faxed or placed in the Southwest General system:

  • All testing requires an appointment: call 440-816-8605 to make an appointment.
    * After you schedule your appointment, please be sure to set up a Southwest General HealtheLife patient portal account if you do not currently have one to obtain your test results electronically.
  • Patients must provide identification information at the time of testing.
  • The testing location is in Parking Garage E, Level P1. Testing is completed at an in-car, drive-up station.
  • Patients arriving for testing should use the entrance off Old Oak Blvd. Follow the bright green “Testing Lane” signs, and enter the Testing Lane.
  • A Southwest General technician wearing appropriate personal protective equipment (PPE) will greet the vehicle and provide instructions.
  • Test results will be forwarded to the health care provider on the test order (prescription).
  • Results also will be available to patients in their Southwest General HealtheLife patient portal. Results will be posted within 48 hours.

Other Testing Sites

Several community locations offer testing without a prescription. To learn about these options for testing, visit the following resources:

Ohio Department of Health
https://coronavirus.ohio.gov/wps/portal/gov/covid-19/testing-ch-centers/