Financial Tools

Southwest General provides patient education information to help patients understand and manage the complex health care billing process through a variety of resources, including:

Online answers to FAQ's associated with hospital and insurance billing
Medical Bill Organizer for patients to track and organize medical bills and Explanation of Benefits (EOBs)
Educational materials on appealing insurance denials with insurers
Helpful hints on how to make informed decisions when selecting health insurance providers

Contact Us

If you have any questions, please contact our customer service representatives:

For service dates PRIOR to May 1, 2015, contact 440-816-8644 (weekdays 8 a.m. – 4:30 p.m.)

For service dates STARTING on May 1, 2015, contact 844-902-3811 (weekdays 8 a.m. – 7 p.m.)

If you are unsure the service date for visit, please call 440-816-8644.