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Financial Tools

Southwest General provides patient education information to help patients understand and manage the complex health care billing process through a variety of resources, including:

  • Online answers to FAQ's associated with hospital and insurance billing
  • Medical Bill Organizer for patients to track and organize medical bills and Explanation of Benefits (EOBs)
  • Educational materials on appealing insurance denials with insurers
  • Helpful hints on how to make informed decisions when selecting health insurance providers

Contact Us

If you have any questions, please contact our customer service representatives:

For service dates PRIOR to May 1, 2015, contact 440-816-8644 (weekdays 8 a.m. – 4:30 p.m.)

For service dates STARTING on May 1, 2015, contact 844-902-3811 (weekdays 8 a.m. – 7 p.m.)

If you are unsure the service date for visit, please call 440-816-8644.