Aetna Managed Care Update

Southwest General and Aetna Finalize New Agreement

We have wonderful news for our patients with Aetna Commercial and Medicare Advantage plans. Southwest General and Aetna have successfully finalized a new contract, effective Oct. 1, 2025, ensuring we remain an in-network provider.

This new agreement means there will be no disruption to your care, and your access to Southwest General's services will continue seamlessly. We are pleased to have reached this positive resolution, allowing us to continue providing the high-quality care you trust.

We appreciate your patience throughout this process and thank you for trusting us with your healthcare needs.

Frequently Asked Questions (FAQ)

Q. What does this mean for your coverage?

A. Southwest General will continue to be an in-network provider for Aetna Commercial and Medicare Advantage plans. Your coverage and out-of-pocket costs at Southwest General will not change as a result of this new agreement.

Q. Do I need to take any action?

A. No, you do not need to take any action. Your in-network access to Southwest General will continue.

Q. What about Open Enrollment?

A. As a final agreement has been reached, you can confidently choose an Aetna plan and maintain your in-network access to Southwest General.

Q. What if I have questions?

A. If you have questions about your specific plan or benefits, please contact Aetna directly using the number on the back of your insurance card.