North Royalton Family Practice
Southwest General Medical Group, Inc. – North Royalton Family Practice provides excellent quality medical care for family members of all ages,
from newborns through seniors
Phone Calls
The office accepts calls, Monday thru Friday from 8 a.m. to 4 p.m.
If you have an emergency, please go the closest Emergency Room or call 911!
Prescriptions and Refills
Prescriptions will be written between 24-48 hours.
The following information is needed for prescription refill requests:
- Name of medication
- Strength of medication
- How often the medication is to be taken
- Quantity needed (30 or 90 day supply)
- Pharmacy name/location/phone number
- Phone number where the patient can be reached, in case we need to contact
the patient.
Test Results
You will receive test results by phone and/or on follow up visits with
the physician. Our goal is to get test results to you within one week
if possible, depending on the type of testing. If you have questions about
your test results, please contact our office so that the doctor and/or
medical assistant can answer your question. If you signed up for the Southwest
My Health patient portal online please keep in mind that you may receive
your test results before the doctor has reviewed them.