Medical Records Requests
Southwest General provides access to medical records to its patients in
various ways. Patients and their Personal Representatives have the right
to review and request amendments to their medical information. For more
information regarding patients’ rights under the HIPAA laws, refer to our
Notice of Privacy Practices webpage.
Request for Medical Records
Patients may access medical records in the following ways:
Use the HealtheLife patient portal.
- Online access to portions of the electronic medical record 24/7/365. Setting
up an account is free and takes only a few minutes.
Learn more about HealtheLife and how you can set up an your
Authorization to Disclose Health Information form by
For Southwest General hospital records, submit the
Authorization to Release Health Information form to the Southwest General Medical Records Department (see address below).
For Southwest General Medical Group records, submit the above
Authorization to Release Health Information form directly to the Southwest General Physician Office where services
Request an Amendment to Medical Records
Patients have a right to request changes, or an amendment, to their medical
record. For convenience, the
Request for Amendment of Health Information form may be used.
Submitting your Request
For requests for Southwest General hospital medical records or for an amendment
to medical records, please submit the appropriate form to the following address:
Southwest General - Medical Records Department
18697 Bagley Road
Middleburg Heights, Ohio 44130