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Discontinued On-Demand Care

Thank you for your interest in receiving care from Southwest General Health Center.

As of October 28, 2022, Southwest General is no longer offering On-Demand Care.

Instead, to help meet patient needs, our Southwest General Medical Group (SGMG) providers are welcoming both current and new patients and offer several convenient appointment options.

SGMG appointment options include:

  • In-person Visits

    An in-person office visit may be scheduled for any non-emergency care that requires in-person assessment, treatment or procedures.

    Both current and new patients are invited to schedule an in-person appointment in one of the following ways:
  1. Call the provider’s office directly. Click here for a list of all SGMG providers
  2. Use your Southwest General HealtheLife (patient portal) account to send the provider a message requesting an appointment. Someone from the office will then contact you about your appointment.
  • Scheduled Telehealth/Virtual Visits
    If you do not need in-person care and prefer to visit with your provider from the convenience of home, you can schedule a telehealth (virtual) visit. Your provider's office will help determine if in person care is required or if a telehealth visit is appropriate.

    Telehealth visits may be scheduled by current SGMG patients only. For new patients, an in-person visit is required for the first appointment, after which telehealth visits may be scheduled as needed.


If you need immediate medical attention or have a life-threatening emergency, please call 9-1-1.