Parking & Arrival
With convenience and security in mind.
Valet Parking, Van Transportation Program and Emergency Drop-Off are part
of Southwest General’s commitment to helping patients get to and
receive their care with convenience and security.
Van Transportation Program
For those who are unable to provide their own transportation to and from
Southwest General medical facilities, the hospital offers convenient curb-to-curb
transportation service, which is available to residents from Southwest
General's primary service area, including:
- Brook Park
- Columbia Township
- Middleburg Heights
- Olmsted Falls
Transportation times are Monday-Friday, 9 a.m.-4 p.m. For more information, call
Valet Parking Service
Those needing to drop off patients at the Emergency Room (ER) entrance
and accompany them into the hospital can have Protection Services (Security)
officers park their vehicle for them. The car will be parked in the ER
parking lot or an adjacent visitor lot. This service is available 24 hours
a day, seven days a week.
Southwest General also offers other patients and visitors a valet parking
service. The service is operated by ParkMed, a company that specializes
in valet parking for health care facilities. The service is offered Monday
through Friday at the following locations:
- Buildings A & B: (Outpatient Services entrance) 8 a.m.-6:30 p.m.
- Building C (south entrance): 8 a.m.-4:30 p.m.
The fee for valet service is $3 per car and $2 for anyone with a handicap
placard; no charge for any ER patients or expectant mothers. For more
information, call Southwest General’s Protection Services Department at
Emergency Room Drop-Off
Those needing to drop off patients at the Emergency Room (ER) and accompany
them into the hospital can obtain assistance from Protection Services
at the ER entrance.
Protection Services Officers will park cars either in the ER parking lot
or at an adjacent visitor lot. Service is available 24 hours a day, seven
days a week.