For patients requiring an inpatient stay or outpatient testing
Southwest General strives to make its patient admissions and scheduling
process as easy as possible for patients requiring an inpatient stay or
outpatient testing. While the following information addresses most issues,
if you require additional information please call us at
Patient Registration & Admissions
Patients soon to be admitted to Southwest General for care should call
the Patient Registration and Admissions Department.
Admissions personnel will schedule your admission and obtain necessary
information including but not limited to:
- Insurance Information
Patients will be informed of the date and time to arrive at the Health
Center and will be given directions for where to go in the Health Center.
Southwest General participates in most major insurance plans. Our philosophy
is to create sensible partnerships with insurance providers covering members
of our communities.
Patients requiring either an inpatient stay or outpatient testing should
check with their insurance provider to determine insurance coverage prior
to calling the Health Center.
Occasionally, patients may find that their insurance coverage requires
that certain services be received only at specific locations. Southwest
General will work with patients to ensure that they receive these services.
Scheduling Outpatient Testing
If you need to schedule outpatient testing, you may do so through the Central
Staff members will:
- Obtain necessary information from you
- Schedule your test(s)
- Provide instructions regarding your test(s) and where to go for them
- Provide instructions for any necessary preparation prior to testing
For more information, call
Your discharge is determined by your physician. To make sure your return
home goes as smoothly as possible, your physician and nurses begin planning
your discharge shortly after your admission.
We make every effort to discharge our patients by 11 a.m. However, circumstances
beyond our control may delay your discharge until later in the day.
At the time of your discharge, your physician or nurse will provide instructions
for your continued care at home and will let you know how to schedule
follow-up appointments with your physician or with a Health Center if needed.